A good leader is someone who can empathize or sympathize with workers when necessary. An individual who can relate to his or her employees is generally someone who will command respect. Let’s look at a few times when it is important to be there for your team members and give them the support needed to overcome a problem that they are facing.
When Someone Has a Mental Health Issue
Mental health issues can manifest themselves in a variety of different ways. For instance, a person may suddenly show up late or stop coming to work at all because that individual is experiencing panic attacks. By learning more about what is causing the unprofessional behavior, a manager can develop an action plan that holds the employee accountable while addressing that person’s needs.
When There is a Death in the Family
There is little that you can say or do to ease a person’s pain when a parent, sibling or cousin dies. However, you can offer your unconditional support and understanding in an employee’s time of need. In many cases, it can be worth allowing your employee to stay away from work for as long as necessary. This is because someone who has lost a relative may be distracted or otherwise act out during the grieving period. Giving a person time and space to heal allows that individual to come back fully focused on work.
When an Individual is Struggling to Perform
Even your best workers may go through periods where they aren’t meeting performance goals. It is important to find the root cause of the problem as opposed to simply issuing written warnings or firing that worker. In some cases, the problem could be related to migraines caused by the lights in the warehouse or a lack of sleep caused by a new baby. In those scenarios, it may be possible to simply dim the lights or alter a worker’s schedule to get him or her back on track.
When a Team Member is Injured
People get hurt, it can happen to anyone. Whether it’s an injury from a home improvement project, a sports or exercise related injury, a workplace injury, or even something as common as a car accident, leaders need to know how to react. For example, common auto accident injuries include head, neck, and back injuries, burns, broken bones, and more. Any one of these problems can affect a team member’s ability to work. Managers should allow their workers to work fewer hours or shift to light duty until they fully heal. Those who don’t heal physically could still be valuable to the business as project consultants or other types of advisers.
When a Person is Dealing with Financial Problems
If a worker is struggling to make ends meet, consider offering an advance or extra shifts to help fill a short-term budgetary shortfall. You may also want to consider giving a worker a raise if he or she has outperformed his or her current job title.
It’s critical that employees feel as if they are supported by their employers. Whether they are experiencing mental health, financial or other problems, there may be a way to help them without hurting the company. Being there in an employee’s time of need can be a great way to increase loyalty to the organization, which can reduce turnover.
If you’re looking for ways to improve your leadership skills, let Christopher Behnke consult you!